Delivery information

- In rare cases, delivery may take place after 8PM, but please refrain from enquiring about delivery times as we cannot specify a delivery time like Japanese delivery companies can.

- We cannot guarantee quality if delivery takes longer than usual due to the recipient being absent or the delivery address being unknown, and we cannot provide refunds or redelivery if delivery is not possible.

-Please note that due to the nature of food products, we cannot accept returns, exchanges, or refunds for reasons of customer convenience.

・As this is a perishable item, we cannot send it to a PO box.

・Shipping is limited to Monday through Wednesday (excluding public holidays).

-Products and prices may change without notice, and product photos are for illustrative purposes only. Most of the products delivered are frozen.